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Privacy Policy

Last updated: April 22, 2026

Privacy Policy

Application Name: Zala



1. Introduction


Welcome to Zala. Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our eCommerce platform (the “Platform”).

By accessing or using Zala, you agree to the terms of this Privacy Policy.



2. Information We Collect


a. Personal Information

We may collect the following personal data:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed via secure third-party providers)

b. Account Information

  • Username and password

  • Order history

  • Preferences and settings

c. Automatically Collected Data

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the platform

  • Cookies and tracking technologies



3. How We Use Your Information


We use your information to:

  • Provide and manage our services

  • Process transactions and deliver orders

  • Communicate with you (order updates, promotions, support)

  • Improve platform performance and user experience

  • Detect and prevent fraud or unauthorized activity

  • Comply with legal obligations



4. Sharing of Information


We may share your information with:

a. Sellers

To fulfill your orders (e.g., name, contact, shipping details)

b. Service Providers

Third-party partners for:

  • Payment processing

  • Shipping and logistics

  • Analytics and marketing

c. Legal Authorities

If required by law or to protect our legal rights



5. Cookies and Tracking Technologies

Zala uses cookies and similar technologies to:

  • Enhance user experience

  • Remember preferences

  • Analyze traffic and usage patterns

You can manage cookie preferences through your browser settings.



6. Data Security

We implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the internet is 100% secure.



7. Data Retention

We retain your information only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal obligations

  • Resolve disputes and enforce agreements



8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent for data processing

To exercise your rights, contact us using the details below.



9. Third-Party Links

The Platform may contain links to third-party websites. Zala is not responsible for the privacy practices of these external sites.



10. Children’s Privacy

Zala does not knowingly collect personal data from children under 13. If we become aware of such data, we will take steps to delete it.



11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.



12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Email: info@abit.bt

  • Address: Pema Building, Babesa Expressway, Thimphu, Bhutan, 11001



By using Zala, you acknowledge that you have read and understood this Privacy Policy.