Last updated: April 22, 2026
Application Name: Zala
Welcome to Zala. These Terms and Conditions govern your use of our eCommerce platform, including our website, mobile applications, and related services (collectively, the “Platform”).
By accessing or using Zala, you agree to be bound by these Terms. If you do not agree, please do not use the Platform.
“Zala” / “We” / “Us” / “Our” refers to the owners and operators of the platform.
“User” / “You” refers to anyone accessing or using the platform.
“Seller” refers to vendors listing products on Zala.
“Buyer” refers to users purchasing products through Zala.
You must be at least 18 years old or have legal parental/guardian consent to use this Platform. By using Zala, you confirm that you meet these requirements.
You may need to create an account to access certain features.
You are responsible for maintaining the confidentiality of your account credentials.
You agree to provide accurate and up-to-date information.
Zala reserves the right to suspend or terminate accounts that provide false information.
You agree not to:
Use the platform for unlawful purposes
Upload harmful, fraudulent, or misleading content
Attempt to gain unauthorized access to the system
Interfere with platform functionality
Zala reserves the right to restrict or terminate access for violations.
Zala acts as a marketplace connecting buyers and sellers.
We do not guarantee the quality, safety, or legality of items listed by sellers.
Product descriptions, pricing, and availability are the responsibility of sellers.
All orders are subject to acceptance and availability.
Prices may change without prior notice.
Payments must be completed through approved payment methods.
Zala reserves the right to cancel orders due to errors, fraud suspicion, or stock issues.
Delivery times are estimates and may vary.
Zala is not liable for delays caused by third-party logistics providers.
Risk of loss passes to the buyer upon delivery.
Return policies may vary by seller.
Buyers must follow the return procedure specified on the platform.
Refunds will be processed according to applicable policies and payment methods.
All content on Zala (logos, designs, text, graphics, software) is owned by or licensed to Zala and is protected by intellectual property laws.
You may not copy, reproduce, or distribute any content without permission.
By submitting content (reviews, comments, listings), you grant Zala a non-exclusive, royalty-free license to use, display, and distribute such content.
You are responsible for ensuring your content does not violate any laws or rights.
Zala shall not be liable for:
Indirect, incidental, or consequential damages
Loss of profits, data, or business opportunities
Issues arising from third-party sellers or services
Use of the platform is at your own risk.
You agree to indemnify and hold Zala harmless from any claims, damages, or expenses arising from your use of the platform or violation of these Terms.
Your use of Zala is also governed by our Privacy Policy. By using the platform, you consent to data collection and usage practices described therein.
Zala may suspend or terminate your account at any time without prior notice if you violate these Terms or engage in harmful behavior.
We may update these Terms from time to time. Continued use of the platform after changes means you accept the updated Terms.
These Terms shall be governed by and interpreted in accordance with the laws of [Insert Country/Region].
If you have any questions about these Terms, please contact us at:
Email: info@abit.bt
Address: Pema Building, Babesa Expressway, Thimphu, Bhutan, 11001
By using Zala, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.